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Customer Care (Maternity cover)

Udgivet
31.05.24

Virksomhedsinformation

Navn
Offspring A/S (Wheat)
Adresse
Grusbakken 12
Postnr.
2820

Om Offspring A/S (Wheat)

Wheat is one of the leading Scandinavian fashion lifestyle brands for children. We are passionate about creating clothes, footwear or fashion accessories that are not only stylish but also environmentally friendly, safe for children, and made to last. For over 22 years, our products have been designed with the utmost care, using only the best materials and manufacturing processes. We hold a long-standing Danish design tradition and one of the most important design parameters is our unique approach to hand-drawn prints. We are a strong international team of 35 employees with headquarters in our CO2 neutral in Gentofte (Greater Copenhagen), Denmark and local offices or showrooms in Hamburg, Munich, Oslo and London.

Jobinformation

Udgivet
31. maj 2024
Geografi
Gentofte, Denmark
Jobtype

Kontaktinformation

Email
job@wheat.dk
Udgivet
31.05.24

Customer Care (Maternity cover)

We are looking for a maternity cover to join our B2C customer service team at our HQ in Gentofte.

You will work closely together with the team, to ensure Wheat continues to deliver state of the art customer service to our B2C customers. You will be the first person many of our customers “meet”, and for many you will be the voice of Wheat. You get the chance to apply for an exciting and challenging job with different types of tasks, where you develop in step with the company.

As a person, you are flexible, conscientious and structured. You work independently and take pride in things being well worked out. You are a "people person" with a smile in your voice and love to solve challenges. It is a big advantage if you have industry experience and experience with "SPY".

We offer attractive development opportunities, a salary based on qualifications, and an inspiring and motivating work environment.

The responsibilities include but does not limit to:

  • Handling daily B2C customer inquiries across platforms (we use Gorgias where information is gathered).
  • Responsibility for our digital return processing across the countries, which involves ensuring correct processing of exchanges and refunds.
  • Ensure that any errors and defects in goods are registered and forwarded to our Head of Buying.

Qualifications: 

  • Thrive on working independently
  • Structured, responsible and proactive in task follow-up
  • Business-level proficiency in spoken and written English and Danish. German is considered an advantage
  • Experience working with SPY is an advantage
  • Experience working with Shopify is an advantage

Our promise to you:

Wheat can offer a maternity cover position with start as soon as possible and for at least 10-12 months, with the possibility to continue afterwards in a full-time position. Salary according to your qualifications. We offer an inspiring workplace with passionate colleagues, free gym at the office and a lot of fun.

If you are interested in applying for the job, please mark your application with “Customer Care” and send it together with your CV to: job@wheat.dk.

Latest deadline for sending through your application is June 19th 2024. But don’t wait… Interviews will be held on-going until the right candidate has been found.

Virksomhedsinformation

Navn
Offspring A/S (Wheat)
Adresse
Grusbakken 12
Postnr.
2820

Om Offspring A/S (Wheat)

Wheat is one of the leading Scandinavian fashion lifestyle brands for children. We are passionate about creating clothes, footwear or fashion accessories that are not only stylish but also environmentally friendly, safe for children, and made to last. For over 22 years, our products have been designed with the utmost care, using only the best materials and manufacturing processes. We hold a long-standing Danish design tradition and one of the most important design parameters is our unique approach to hand-drawn prints. We are a strong international team of 35 employees with headquarters in our CO2 neutral in Gentofte (Greater Copenhagen), Denmark and local offices or showrooms in Hamburg, Munich, Oslo and London.

Jobinformation

Udgivet
31. maj 2024
Geografi
Gentofte, Denmark
Jobtype

Kontaktinformation

Email
job@wheat.dk
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