Ansøgningsfrist
2021-12-31
Virksomhedsinformation

Navn

SUPERDRY Nordic & Baltics


Postnr.

2100


Om SUPERDRY Nordic & Baltics

Superdry have been making world class product for 15 years, and we’re proud of it. Our mission is to inspire and engage the contemporary style obsessed consumer, whilst leaving a positive environmental legacy. Together, we have built a brand that has cut through the global apparel market at record speed, taking market share from brands that have existed for decades. But we have a big opportunity ahead of us as we launch 4 new collections. We are now on an exciting journey to reset our brand and return to our design-led roots and we are looking for talented people to join us on our journey.

Job Information
Udgivet
1. december 2021
Geografi
Copenhagen Ø, Denmark
Jobtype
Kategori
Email
emmelie.boo@superdry.com
Kontakt
Emmelie Boo
Tlf nr.
+45 28716185

Key Account Advisor

The Role

As a Key Account Advisor you will be part of the Customer Service Team in Østerbro, Copenhagen. You will be responsible for the back-end support of our Key Accounts across Scandinavia and managing the relationships with our customers to make sure that they receive the very best service from us. We are looking for someone with customer liaison and sales support skills. You will also have the ability to effectively manage a sensitive and time critical workload and be able to work with tight deadlines. You will work very closely with our Nordic & Baltic Wholesale Sales Team and the Superdry HQ in the UK.

This is a challenging position in an international company that constantly develops and grows. You will have the opportunity to take a huge part in that development and progress. We have an amazing working environment, where everyone contributes to taking care of each other and having fun while we do business.

You Will

  • Deal with customers and resolve problems quickly and efficiently.
  • Order handling, processing returns, processing claims and create shipment bookings
  • Create and supply customer master data and market content
  • Communicate with the accounts department and the warehouse for regular updates
  • Make sure orders are shipped and keeping customers up to date with deliveries
  • Amend orders on time to avoid any delivery issues
  • Prepare and compile reports in Excel showing e.g. sales and delivery results
  • Be up to date on stock delivered or blocked
  • Support the sales team during the sales period with the forward orders
  • Manage the process of raising PO numbers for orders
  • Participate in sales activities

You Are

  • From an experienced customer services background
  • Customer oriented and have a commercial mindset
  • Used to support Key Accounts and are familiar with their portals/systems
  • Fluent in Danish and English.
  • Experienced in Microsoft Office programs – good Excel-skills
  • Good at multi-tasking, coordination and establishing priorities
  • A quick learner and have good technical understanding
  • Positive and always ready for a good laugh
  • Able to work as a part of a team and have great team spirit
  • Used to working in a fast-paced environment
  • Highly structured and organized with excellent attention to detail
  • A pro-active person, who can find solutions to problems

Working for Superdry has never been so rewarding…

We offer a competitive salary and benefit package.

At Superdry, everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We’re incredibly proud that over 90% of our people feel strongly that they can be themselves when they are at work. We obviously feel their voices speak volumes.

We want to meet people with varied backgrounds because we understand that diversity of thought encourages new ideas to thrive, fuelling creativity and enabling us to do better work. We want to build a team which represents a variety of backgrounds, styles, perspectives, and skills; we hire people based on their merit and potential.

We also welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible.

Who we are

Superdry have been making world class product for 15 years, and we’re proud of it. Our mission is to inspire and engage the contemporary style obsessed consumer, whilst leaving a positive environmental legacy. Together, we have built a brand that has cut through the global apparel market at record speed, taking market share from brands that have existed for decades. But we have a big opportunity ahead of us as we launch 4 new collections. We are now on an exciting journey to reset our brand and return to our design-led roots and we are looking for talented people to join us on our journey.

If this is the job for you, please send your application and CV to Operations Manager Emmelie Boo at emmelie.boo@superdry.com. If you have any questions about the position, you are welcome to call Emmelie on +45 28 71 61 85.

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