The third and final master`s template is the SLA Metrics Tracking Process Template, which has been designed to perform regular checks of a service level agreement to ensure that all requirements are met by both parties and to assess whether any changes need to be made in the future. Like the second master, this model provides the basis for 7 other models that cater to different application cases. From simple general service agreement templates to full-fledged service level agreements, the documents in this group will help ensure the efficient and effective delivery of services to professional and private clients. These legal templates were created in Microsoft Word format to facilitate viewing and editing.